We are delighted to have successfully completed Hertfordshire Community Foundation's (HCF's) Building Effectiveness programme, which helps charities to improve their practices and deliver an even better charitable services to clients throughout the county.

The Living Room was awarded with a place on Building Effectiveness for 2018 and throughout the year our chief executive, Adrienne Arthurs, has attended courses that have helped her to evaluate our charity's key functions and tailor a development plan to improve our practice. Adrienne said, "The course has helped to put us in a strong position as we put into action our plans for an exciting future. We are indebted to HCF for putting together this course and I would thoroughly recommend the project to community organisations in Hertfordshire."

The Living Room would especially like to thank Will Hobhouse (High Sheriff of Hertfordshire in 2017) and other HCF fundholders for funding the course.