Vision and Values Vision Our vision is a future where people with the illness of addiction are able to live their lives free from an addiction to drugs, alcohol or behaviours, becoming contributing citizens in society. Read more about our approach here. Values We are CARING to our clients and co-workers We are CUSTOMER FOCUSED when prioritising our work and activities We serve and support our COMMUNITY We ensure we are COMPETENT in performing our duties We value our INTEGRITY as professionals Aim The aim of our organisation is to break the family cycle of addiction (both substance and behavioural addictions). Quality Assurance The Living Room is a proud recipient of the Charity Excellence Framework Quality Mark and is a Living Wage Employer. We also adhere to the guidelines set out by the Fundraising Regulator. We commit to following the 2017 Charity Governance Code. Annual Reports Our annual returns are submitted to the Charity Commission and can be viewed here: 2018/19 Annual Report2017/18 Annual Report2016/17 Annual Report