Vision

Our vision is a future where people with the illness of addiction live their lives free from an addiction to drugs, alcohol or behaviours, emerging as positive contributors to society.

Mission

To provide group therapy, support and connections for adults in a safe community space.

Read more about our approach here. 

Values

CARING: We demonstrate empathy and consideration in our interactions with each other.

PEOPLE FOCUSED: We prioritise tasks and activities that align iwth people's needs and expectations.

COMMUNITY: We engage in activities that contribute to the well-being of the community and align with ESG principles.

COMPETENT: We ensure proficiency and skill in carrying out our responsibilities.

INTEGRITY: We uphold a strong sense of honesty and ethical behaviour in our professional roles.

Vision, Mission, Values Sketchnote

Aim

The aim of our organisation is to break the family cycle of addiction (both substance and behavioural addictions).

Recovery

The Living Room defines recovery as a process of change through which individuals improve their health and wellness, live self-directed lives, and strive to reach their full potential without the use of addictive substances or behaviours.

Charitable Objects

(a) to preserve and protect the health of all persons who are in danger of becoming addicted to, or dependent upon, drugs of any description, alcohol, solvents or other addictive substances or behaviours as well as their family members within the County of Hertfordshire and such other places as the trustees shall from time to time decide by the provision of counselling and recovery and support services.

(b) to advance the education of professionals working in the field of addiction treatment by the provision of professional training, support services and information.

Diversity, Equality, Equity and Inclusion

We commit to find intentional ways to grow our understanding and support of others, by committing to equality, equity, diversity, and inclusion both within and outside our organisation. We value people for who they are and actively stop discrimination. 

Safeguarding

All adults at risk have the right to be safe from harm, abuse and exploitation.

All adults whatever their age,culture,disability,gender,language,racial origin, religious beliefs and or sexual identity, have the right to protection from abuse.

1. Designated Safeguarding Person - Adrienne Arthurs
2. Designated Safeguarding Deputy - Rita Cooper
3. Counsellor Safeguarding Lead - Debbie Coote

                 

Quality Assurance

The Living Room is a proud recipient of the Charity Excellence Framework Quality Mark and is a Living Wage Employer. We also adhere to the guidelines set out by the Fundraising Regulator.

We commit to following the 2023 Charity Governance Code.

The Living Room Strategy 2024 - 2027

Our strategic themes:

We will provide a reliable service for adults.

We will let people know who we are and what we do.

Our Priorities:

1. Increase successful graduations to 63% by 2027, by supporting people in their recovery journey beyond abstinence, promoting personal growth, meaningful relationships, and reintegration into the community.
2. By 2027, be a trusted addiction training partner, equipping professionals to make a real difference in people’s lives.
3. By 2027, increase the number of joint initiatives with statutory agencies by 15% through impactful storytelling about our recovery support.
4. We will foster a more inclusive and equitable approach to recovery by promoting access through digital formats and platforms, by 2027.
5. We will embed ESG principles into every aspect of our operations by 2027, ensuring continuous improvement in environmental responsibility, social impact, and good governance.

Our assurances:

We will ensure our services are as accessible as possible. We will improve our sustainability.  We plan to provide an online service.