Updated 18/03/2020

We will continue to support our clients and work closely with our professional partners during this period, and in order to make sure everyone in our centres remain healthy, we are taking small steps to change how we work.

We will be:

  • Cancelling all groups and assessments at our Watford centre, apart from the evening Family and Carers group, which will continue to be held at Leavesden Green Community Centre
  • Suspending assessments in our Watford, Stevenage and St Albans centres for the time being
  • Holding some group therapy sessions using ZOOM, a video call service - our staff will make sure clients are able to access either remote group sessions or book a personal phone call

How will this affect my treatment?

If you currently attend our Stevenage and St Albans Centres, there will be no changes at this time.

Please continue to visit for your appointments, making sure to clean your hands when you first step inside - this will help keep everyone safe.

If you attend our Watford Centre, we will continue your daily contact using ZOOM or by telephone.

What if I'm new or have just been referred to The Living Room?

We are not taking referrals at this time, we hope this is a temporary situation, as we are prioritising our resources to our current clients.

Please use the online support for substance use https://www.breakingfreeonline.com/ with the code herts11

I am a professional, will I be able to speak to staff?

If you are contacting us about mutual clients, we will be answering our calls as usual.

I'm feeling anxious about the virus and don't know what to do...

The news and daily updates about Coronavirus can be overwhelming and you may be feeling more worried than usual. This is perfectly normal, and Mind have produced excellent advice that can help you cope: www.mind.org.uk/information-support/coronavirus-and-your-wellbeing

If you have any questions we have not addressed here, please do call or email us and we'll be more than happy to help. We will listen to anything you have to say when we're making decisions that affect you. [email protected]