Our Vision Our Mission To provide treatment for adults with the illness of addiction and to support their family members, in Hertfordshire. Our Charitable Incorporated Organisation (registration no. 1175541) objectives are: a) to preserve and protect the health of all persons who are in danger of becoming addicted to, or dependent upon, drugs of any description, alcohol, solvents or other addictive substances or behaviours within the County of Hertfordshire and such other places as the trustees shall from time to time decide by the provision of counselling an recovery services. b) to advance the education of professionals working in the field of addiction treatment by the provision of professional training, support services and information. We do this by: Providing a non-residential service, delivered by fully qualified counsellors who themselves are in long-term recovery from addiction, where people can abstain from any addictive behaviour and remain abstinent Providing a free, abstinence based, day service Providing appropriate services and support for all members of the family, so that they can recover together Recognise the illness of addiction is not limited to just drugs and alcohol Providing a service where people feel loved and their potential for transformation is honoured Our Values Welcoming To provide a warm, friendly, and confidential environment with a ‘sense of belonging’. Non-judgmental To ensure the centre’s services are available to all irrespective of race/religion, gender, sexuality, age and/or disability Flexible To ensure clients’ needs are reviewed regularly, ensuring the support they receive is appropriate during their recovery journey. Quality in all that we do We employ well qualified and suitably experienced staff, remaining committed to meeting the highest quality standards across all areas of our work. Belonging All our recovery service staff, as well as being highly qualified counsellors, have also at least eight years recovery from addiction themselves. We actively welcome clients with stable recovery to volunteer their wide range of talents.