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Charity Shop Retail Volunteer

14 The Glebe, Stevenage, SG2 0DJ – Main shop

13 The Glebe, Stevenage, SG2 0DL – Children’s shop

4 hours minimum - 30 hours per week

Our charity shops raise much needed funds to support our service to be free to people that need it. We need people to volunteer a few hours each week or more to help us to do that and make a difference in the community. Our volunteers are the public face of our charity to people in the local community and they provide a welcoming and attractive environment. 

Our children’s shop is very busy selling to inquisitive little people as well as their parents and grand-parents. Our main shops sells wonderful quality items at very reasonable prices and a fast change-around. Volunteers will be involved in a range of duties under the guidance of our shop managers and senior shop manager e.g. assisting customers with queries and purchases, sorting and preparing stock ready for sale or recycling, tidying and cleaning and using the till.

To be a volunteer, you don’t need any qualifications although if you have specific skills that might be useful, do make those known on your application. What we do need is reliability, a commitment to help regularly, to be friendly and want to work as part of a really inclusive team. You will need to be reasonably fit, but we will take into consideration any physical needs you may have. We will accept applications from anyone 16 and older and we support the Duke of Edinburgh scheme.

We will provide you with an induction, training and support and you will be fully insured. We will give you a reference if you are looking to volunteer for a while until you have experience to look for paid employment – helpful if you want to improve your confidence when re-entering the job market.

We are an equal opportunities employer, follow all Safeguarding guidelines, Disability Confident Committed employer and a Mindful employer.

“Volunteering at The Living Room charity shops has helped me grow as a person, giving me a sense of confidence and professional pride in my day-to-day life. I have learnt new skills and improved on existing ones in a friendly and supportive environment. The managers are fun and easy to work for and the customers are always polite and talkative. All this, and I know that I am helping people recover from illness, are the reasons I remain a volunteer.”

To have a discussion or to find out more, drop in to one of our shops or contact Sherree Huetson (Senior Shop Manager) via phone on 01438 352 936, email [email protected] alternatively, message us on Facebook. We look forward to hearing from you.

Saturday and Relief Manager - Charity Shop

Location: 14 The Glebe, Stevenage, SG2 0DJ – Main shop / 13 The Glebe, Stevenage, SG2 0DL – Children’s shop

Hours: 2 Saturdays per month 09:00 - 17:00 plus Ad Hoc 09:00 - 17:00, Monday to Saturday (8:45 start when covering the Children's Charity Shop) to cover.

Salary: £9.30 per hour

We require a Relief Shop Manager who will work 2 Saturdays per month on a rota; attend the monthly manager’s meeting and provide cover for other Shop Managers and the Senior Shop Manager for annual leave, sickness and training: usually there are a minimum of 5 days’ overtime per month available.


  • 14-hour contract with overtime – holiday pay on a pro-rata basis.
  • Organising volunteers and encouraging them to use their skills.
  • Motivating teams to complete tasks.
  • Health and safety responsibilities.
  • Cash handling and cashing up.
  • Stock sorting, preparing and stock display.


  • You must have experience in retail and preferably in cash handling and banking.
  • Friendly, personable and happy to work as part of a team.
  • Some management experience will be an advantage.
  • A local understanding of the community.
  • Self-motivated.


Please drop into one of our charity shops to collect an application form, or complete an application form above.